Secure payment solutions
that enable rich customer experiences
and drive operational efficiencies
Secure payment solutions
that enable rich customer experiences
and drive operational efficiencies
Secure payment solutions
that enable rich customer experiences
and drive operational efficiencies
Secure payment solutions
that enable rich customer experiences and drive operational efficiencies
IDENTITY
Apps + Payment Device x IDEAS
The Empathy Solution
Enabling a Rich Customer Experience while Improving Efficiency via a Smart, Secure and Comprehensive Payment Ecosystem
All-in-One Secure Payment Tablet / Industry Compliant Payment Gateway / Content Management and AI Cloud Platform / Simple&Intuitive Apps
Flexible Payment
Technology
An innovative payment solution that gives everyone accepting payments – small and large – the freedom to transact anywhere, anytime.
Flexible Payment
Technology
An innovative payment solution that gives everyone accepting payments – small and large – the freedom to transact anywhere, anytime.
The sleek enterprise grade payment tablet with built-in card readers is ideal for use in a fixed location or on the go (inside or outside the shop). Or both. You choose. The supporting platform and services designed by Empathy ensure compatibility. Choose the components of the Empathy Ecosystem you want to use and we´ll help you integrate 3rd party technologies. Our flexible business model allows merchants to choose components of the ecosystem to design the right solution for their business. And the entire solution is payment industry complaint, ensuring the highest level of security.
Secure All-in-One Tablet at the Core
The enterprise grade payment tablet is the ideal tool for merchants.
Show customers products not on display, enter an order real-time, check inventory,
manage your business and accept payments on one small, lightweight device.
2 Tablet Sizes:
Choose the one that fits your needs or choose a combination solution
Both sizes offer highly secure payment solutions that can flexibly be used as fixed location systems, portable devices or a combination thereof.
A Secure All-in-One enterprise grade payment device with a 10.1"display and integral card readers.
10.1" Enterprise Tablet with integral card readers
MSR / IC Card / NFC(Reader/Writer)
Wireless LAN, Wireless WAN(optional)/ Bluetooth
Learn More
A Secure All-in-One enterprise grade payment device with an 8"display, integral card readers and on-glass PIN entry.
Ultra Portable 8” Enterprise Tablet with integral card readers
MSR / IC Card / NFC(Reader / Writer)
Wireless LAN, Wireless WAN(optional)/ Bluetooth
Learn More
Digital brochure Download
The original All-in-One Enterprise Grade Payment Tablet
10.1" Enterprise Tablet with integral card readers
MSR / IC Card / NFC(Reader/Writer)
Wireless LAN, Wireless WAN(optional)/ Bluetooth
EM10 Features
Accept payments securely anywhere, anytime.
EM10 comes standard with 3 types of card readers,
wireless connection capabilities and an IP65 seal rating (ideal for use indoors or outdoors).
- View Specifications
-
PHYSICAL |
W11.22 x H7.08 x D0.69 in W285 x H180 x D17.4 mm 700g / 1.54 lb. ( without BATTERY ) |
CPU |
Intel Atom® processor E3825 |
OS |
Microsoft Windows® Embedded 8.1 Industry |
MEMORY |
DDR3 2G ( Standard ) / 4GB ( Option ) |
STORAGE |
eMMC 64GB ( Standard ) / 128GB ( Option ) |
BATTERY |
Li-ion 3 Cell (Typical Oparation Usage: 8hrs / Typical Charge Time: 1.5hrs (*2)) |
DISPLAY |
10.1" LCD 1280 x 800 pixel / WXGA |
Bluetooth |
2.1, 2.1 + EDR, 3.0, 3.0 + HS, 4.0 ( BLE ) Bluetooth V4.0 + HS |
AUDIO |
Internal Speaker, Internal Microphone |
CAMERA |
Front : 5M pixel, Autofocus Rear : 5M pixel, Autofocus, LED Flash |
GPS |
GPS |
SENSOR |
Gyroscope, Motion Sensor, Electronic Compass, Luminance Sensor |
USIM SLOT |
1SLOT |
TEMPERATURE |
During Operation : 0°C to 50°C, During Storage : -25°C to 70°C,
During Charge : 0°C to 45°C |
HUMIDITY |
5 to 95% |
DURABILITY |
Solid particle and Liquid ingress protection IP65, Antimicrobial ( JIS Z 2801, ISO 22196 ) |
WWAN |
( Option ) LTE, WCDMA, CDMA EV-DO rev. B |
IEEE WLAN Standard |
IEEE 802.11 a / b / g / n / ac |
WLAN |
WEP (64/128), TKIP, AES, WPA, WPA2, IEEE 802.1X |
MSR |
ISO/IEC 7811, JIS X 6302 ( JIS II ), with DUKPT |
IC Card Reader |
ISO / IEC 7816 |
Contactless Card Reader |
ISO/IEC 21481 ( NFCIP-2 ), ISO/IEC 18092 ISO/IEC 14443 ( Type A, Type B )
JIS X 6319-4( FeliCa ) ISO/IEC 15693 ( I-CODE ) (*3)
|
SAM SLOT |
2 SLOT |
SECURITY |
IC Card |
EMVCo Level 1 / Level 2 & Mastercard TQM
|
Contactless Card |
EMVCo Level 1 / C-1 / C-2 / C-3 / C-4 & Mastercard TQM
|
PIN Pad |
PCI-PTS |
Anti-Theft / Unauthorized Utilization Control |
McAfee Embedded Control |
OPTIONS |
PIN Pad |
EMPD01 - DUKPT secure PIN Pad |
Snap-On Charger |
EA-SOE01 - AC Adapter Snap-On Charger ( USB 1 port ) |
Cradle |
EMTX-CC01 - EM10 USB Cradle ( 3 USB ports ) |
March 31, 2017
(*1) Empathy may make changes to specifications and product descriptions at any time, without notice.
(*2) Battery operating and charge times may vary due to usage and computing conditions.
(*3) Certification pending.
●Official name of Windows is Microsoft Windows Operating System.
●Windows and the Windows Logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
●Intel, Intel Logo, Intel Inside, Intel Inside Logo, Intel Atom, Intel Atom Inside are trademarks or registered trademarks of Intel Corporation or their subsidiaries in the United States and other countries.
●Bluetooth is a registered trademark of The Bluetooth SIG,Inc.
●FeliCa™ is a registered trademark of Sony Corporation.
●FeliCa™is the contactless IC card technology developed by Sony Corporation.
●All product names and companies names mentioned are trademarks or registered trademarks of the respective companies.
●Specifications and external designs are subject to change without notice due to continual improvements.
●Actual colors may differ from the photos.
A Secure All-in-One enterprise grade payment device
with an 8" display, integral card readers and on-glass
PIN entry.
Ultra Portable 8" Enterprise Tablet with integral card readers
MSR / IC Card / NFC(Reader / Writer)
Wireless LAN, / Wireless WAN(optional)
Bluetooth
EM08
Features
All of the benefits of the EM10 incorporated in a smaller,
lighter footprint to create the most portable All-in-One secure enterprise grade payment tablet available.
EM08 is IP67 seal rated, making it ideal for use indoors and outdoors.
- View Specifications
-
PHYSICAL |
W9.67 x H5.62 x D0.47 in (0.64in with S-BATTERY), W243 x H143 x D12 mm (16.35mm with S-BATTERY), 495 g / 1.09 lb. ( without BATTERY ) |
CPU |
Intel Atom® x7-Z8750 |
OS |
Microsoft Windows® 10 IoT Enterprise 64bit English |
MEMORY |
LPDDR3 1600 4GB ( Standard ) / 8GB ( Option ) |
STORAGE |
eMMC 64GB ( Standard )(*2) / 128GB ( Option ) |
BATTERY |
Li-ion S-BATTERY : 2cell, L-BATTERY : 4cell |
DISPLAY |
8"LCD 1920 x 1200 pixel / WUXGA |
Bluetooth |
2.1, 2.1 + EDR, 3.0, 3.0 + HS, 4.0 ( BLE ) Bluetooth V4.1 + HS |
AUDIO |
Internal Speaker, Internal Microphone |
CAMERA |
Front : 2M pixel, Autofocus Rear : 5M pixel, Autofocus, LED Flash |
GPS |
GPS |
SENSOR |
Gyroscope, Motion Sensor, Electronic Compass, Luminance Sensor |
MicroSDXC SLOT |
1SLOT ( SLC : 2GB MLC : 32GB TLC : 512GB ) |
MicroSIM SLOT |
1SLOT |
TEMPERATURE RANGES(*4) |
Operating Temperature : 0°C to 50°C (While in use out of the cradle), 0°C to 40°C (While seated in the cradle),
Storage Temperature : -20°C to 60°C (-20°C to 35°C during prolonged periods of storage) |
HUMIDITY RANGE |
30% to 80% RH (avoid extreme changes to minimize the risk of condensation) |
DURABILITY |
Dust and Water Seal Rating: IP67; Antibacterial Rating: JIS Z2801, ISO22196 |
WWAN |
( Option ) LTE, WCDMA, CDMA EV-DO rev. B |
IEEE WLAN Standard |
IEEE 802.11 a / b / g / n / ac |
WLAN Security |
WEP(64/128), TKIP, AES, WPA, WPA2, IEEE 802.1X |
MSR |
ISO/IEC 7811, JIS X 6302(JIS II), with DUKPT |
IC Card Reader |
ISO/IEC 7816 |
Contactless Card Reader |
ISO/IEC 21481(NFCIP-2), ISO/IEC 18092, ISO/IEC 14443(Type A, Type B), JIS X 6319-4( FeliCa ) ISO/IEC 15693(I-CODE)(*3)
|
SAM SLOT |
1 SLOT |
SECURITY |
IC Card |
EMVCo Level 1 / Level 2
|
Contactless Card |
EMVCo Level 1 / MasterCard PayPass / Visa payWave / JCB J/Speedy / AMEX ExpressPay / Discover D-PAS / UnionPay QuickPass(*3)
|
PIN Input |
PCI-PTS(*3) |
OPTIONS |
Cradle |
EM08 USB Cradle ( 3 USB ports ) |
March 31, 2017
(*1) Empathy may make changes to specifications and product descriptions at any time, without notice.
(*2) Battery operating and charge times may vary due to usage and computing conditions.
(*3) Certification pending.
(*4) Peripheral devices may have different temperature guidelines (operational and storage).Please check the temperature guidelines for each peripheral device prior to use.Continuous usage in elevated temperatures may shorten the product useful life.It is recommended to avoid prolonged usage in extremely harsh conditions.Storage in extremely low temperatures may create a longer tablet boot time and shorten the battery usage time.The temperature range is provided as a best practice guideline but does not represent a performance guarantee under such conditions.
●Official name of Windows is Microsoft Windows Operating System.
●Windows and the Windows Logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
●Intel, Intel Logo, Intel Inside, Intel Inside Logo, Intel Atom, Intel Atom Inside are trademarks or registered trademarks of Intel Corporation or their subsidiaries in the United States and other countries.
●Bluetooth is a registered trademark of The Bluetooth SIG,Inc.
●FeliCa™ is a registered trademark of Sony Corporation.
●FeliCa™is the contactless IC card technology developed by Sony Corporation.
●All product names and companies names mentioned are trademarks or registered trademarks of the respective companies.
●Screen of web page shows simulated reception.
●Specifications and external designs are subject to change without notice due to continual improvements.
●Actual colors may differ from the photos.
【 Highest Level of Security 】
From circuit board design to operating system selection, the Empathy Payment Tablets incorporte the highest level of security, allowing every merchant (big or small) to safely process transacitons.